Special Report
LJ Buildings Standard Operating Procedure for Green Cleaning
Request More Info
Our Services
Meet the Owner LJB Advantage Core Principles
OPERATING PRINCIPLES
At LJ Building Maintenance Services our primary attention and purpose is to meet or exceed the quality of service and performance standards our customers demand in every facility we clean. We established certain guiding principles by which every facet of our business would operate under. Without these core principles, we would not have been very successful. It's the same operating principles that were established two decades ago that are today the driving force behind our company's services and our team.
Consistent Quality of Service
Quality of service is a very important element to the services we provide. We see it as needing to be consistently delivered the same way every day, every week, and every month. This is achieved by developing a structure that is managed internally through training, communication and inspections by our trained staff of professionals.
Reliable Results
We listen attentively to our customers and strive to perform at a high level. We have established built-in incentives, recognition and praise for employees who are achieving and making a difference in the work they are delivering to our customers. It's this kind of delivery of service our customers now rely on.
Personal Accountability
Our motto is that the customer is always right. We know that our customers depend on us. We hold all our employees and business partners accountable for delivering on promised commitments. We're quick to acknowledge mistakes and take the necessary action to make a situation right.
Integrity
From the beginning, L&J Building Maintenance, LLC has conducted our business with the highest ethical and moral standards. We lead by example and recruit, hire and train every new employee ourselves.
Accessibility & Availability
We understand that emergencies happen. We protect our customers with a "Rapid Respond" service that is available to handle service requests 24/7.
Experience
Even in the commercial cleaning and maintenance industry, we experience advancements in new equipment, procedures and supplies. We continue to stay abreast of these advancements and obtain the necessary training, development of new procedures and products to offer our clients a skilled and knowledgeable professional staff.
